Shipping and Return

SHIPPING POLICY
Domestic Shipping
We offer flat rate shipping on all orders within the contiguous United States (48 states). Complimentary shipping is available on orders over $200 (exclusions may apply).
All orders are processed within 1–2 business days of order confirmation. Please note that weekends and public holidays are not included in business days. Once dispatched, you will receive a confirmation email with tracking information. Delivery times may vary depending on the destination and carrier service.
Currently, we do not ship to Alaska, Hawaii, U.S. Territories (including Puerto Rico, Guam, American Samoa, Northern Mariana Islands, and U.S. Virgin Islands), or military addresses (APO/FPO/DPO). If you wish to place an order to these locations, please contact us at rahera2024@gmail.com for further assistance.
Shipping fees are non-refundable, and customers are responsible for return shipping costs. We recommend using a trusted carrier with tracking and insurance, as we cannot assume responsibility for packages lost in transit without proof of delivery.

International Shipping
We currently ship to South Korea.
For all other international destinations, shipping is available by request only. Please contact us at rahera2024@gmail.com for inquiries regarding availability, rates, and delivery options.

 

RETURN POLICY
We accept returns within 14 days of delivery for exchange or store credit. Refunds are not offered at this time.
All items must be returned in their original packaging, in new, unworn condition, with tags still attached, to be eligible. All returns must be received back in salable condition, free of wear, alteration, and damage.
Shipping fees are non-refundable. Customers are responsible for return shipping costs. We recommend using a trusted carrier with tracking and insurance, as we cannot guarantee compensation for packages lost in transit without proof of delivery.
To request a return, please contact us at rahera2024@gmail.com with your order details.

DAMAGES & ISSUES
Please inspect your order upon arrival. If you receive an item that is damaged or defective, contact us within 7 days of delivery at  rahera2024@gmail.com so we can assist you.
Claims made after this period cannot be accommodated.

FINAL SALE
Sale items considered final sale and are not eligible for return or exchange.